Reader care

Support

For purchase, account or reading-access help, contact Ravi directly and include only the information needed to locate the transaction.

Effective 18 September 2026

Contact

Email ravi@dialoguewithravi.com with the subject “Direct Web Edition Support”. Include your purchase email, approximate payment date and Razorpay payment reference if available.

For missing access

First confirm that you are using the same email address as the purchase. If payment has just completed, allow a short time for confirmation before writing. We will check the payment record and entitlement without asking for your banking credentials.

Keep secrets private

Dialogue with Ravi will never ask by email for your UPI PIN, bank password, card PIN, payment OTP, Razorpay Key Secret or complete card number. Do not send screenshots that expose these details.

Response

Support is handled personally rather than through a call centre. A reply will normally be sent within two business days. Urgent banking or unauthorised-payment concerns should also be raised promptly with your bank or payment provider.

Questions or assistance

Email ravi@dialoguewithravi.com. Please do not send passwords, payment card details, OTPs or API keys by email.